Baylor, A. L. (2000). Beyond butlers: Intelligent agents as mentors. Journal of Educational Computing Research , 22(4), 373-382.
Publication year: 2000

This paper discusses pedagogical issues for intelligent agents to successfully serve as mentors for educational purposes. Broader issues about the nature or persona necessary for an intelligent agent as mentor are discussed, incorporating usability and human-computer interaction issues such as the anthropomorphic qualities of the agent and the social relationship between learner and agent. Overall, to be effective for learning, it is argued that there are three main requirements for agents as mentors: 1) regulated intelligence; 2) the existence of a persona; and, 3) pedagogical control.