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Amy L. Baylor Dr. Baylor and colleagues provide results-oriented consulting:

-> enhancing client/customer/user experience through better human-computer interaction (e.g., web, telephony, email)

-> evaluating and making recommendations regarding training systems, elearning strategy and employee performance and motivation

 

The logo represents several of the key features of her practice:

  • Pushing the limits, thinking “out of (and beyond) the box”
  • Moving forward with enthusiasm and energy
logo

About Amy:

  • Managed an annual program budget and research portfolio of ~$45M as a founding program officer of “Human-Centered Computing” at the National Science Foundation in Washington DC.
  • Tenured professor in instructional systems and information technology at Florida State University, considered to be one of the top three programs internationally.
  • Founded and managed an interdisciplinary research center (Center for Research of Innovative Technologies for Learning), serving as principal researcher on competitive federally-funded projects.
  • Invited speaker for numerous national and international venues including those sponsored by NASA, National Academy of Sciences, the Royal Society of Great Britain, Harvard, Stanford, mainland China and Japan.   
  • Published over 100 articles in the areas of learning technologies and performance improvement.
  • Known as the Avatar QueenTM for her expertise in the design of anthropomorphic agents and avatars to support learning and motivation

Please click on the play button below for a brief (1 minute) overview of our approach:

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The methods that we use depend on the unique needs of the project, but could include needs assessment, user research, business process redesign, elearning design/evaluation, or strategic planning. Overall, we design strategies that lead to results.